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Sample
Banking & Financial Solutions |
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eBank
(B2C) Web-SMS-IVR |
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eB@nk offers a complete and
comprehensive solution for Web, IVR and Mobile Banking.
eBSEG eB@nk has the answer to all your customers’ needs, as it
not only provides a state-of-the-art, 24x7, any time any where
delivery channels, but also allows your customers to personalize
the way they want to do business with your bank.
Designed with Banking know how and requirements in mind, eB@nk
is a true Multi-currency, multi-lingual, multi-channel and
multi- account solution suitable for Retail & Corporate Banks
worldwide, giving the bank’s customer a consolidated view of
their data and gives them the ability to conduct any of their
transactions electronically using any of the convenient channels
built in the solution like the Web, SMS or IVR channels. |
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eCorpBank
(B2B) Web-SMS-IVR |
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eCorpBank is an Internet based
solution that satisfies the needs of the bank’s Corporate
customers (Non Retail customers) to perform their Corporate
banking through any of the electronic channels namely the Web,
SMS and IVR. |
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eSahm (B2C)
Web |
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Trading is the main scope of eSahm
Solution where it gives the ability for customers to make
trading transaction online. eSahm provides brokerage services
for all the bank retail Customers using their investment
account.
eSahm provides the bank customers with their investment account
information as Investment Account Summary, Investment Balance
Inquiry, Mini Statement, Full Statement…etc. |
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eSahm (B2C)
SMS |
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eSahm SMS provides brokerage
services for all the bank retail Customers through Short Message
Service (SMS). |
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eSahm
Simulator (B2C) Web |
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eSahm Brokerage Simulation system
is an Internet based solution that provides simulating Brokerage
services online using the latest technologies of the Internet.
Brokerage Simulation is used to allow customers or potential
customer to get trained on stock trading and get a feeling of
the trading experience and its benefits. |
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eInsurance
(B2C – B2B) Web-SMS-IVR |
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eInsurance Portal Solution (IPS)
is an Internet based solution that provides Insurance
Informational services online using the latest technologies of
the Internet and mobile systems. Customer can view insurance
quotations, apply online, pay fees…etc.
eInsurance supported Channels are Web, IVR, WAP, SMS.
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Sample
Government
Solutions |
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eEmirate
/eGovernorate/eDistrict (G2C)
Web-SMS-IVR |
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eEmirate/eGovernorate System is
the main interface between an Emirate\Governorate and public
through all of the electronic channels.
Internet: Services, information and all types of data
exchange between the government and citizens or business people
through state of the art made web portals and internet sites.
IVR: Services, information and all types of data exchange
between the government and citizens or business people through
IVR (Interactive Voice Response) by phone systems.
SMS: Services, information and all types of data exchange
between the government and citizens or business people through
SMS (Short Messaging Service) in both, pull & push modes were
the citizen receives an alert or buy pull mode were the citizen
requests to receive certain information or request a service. |
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eTraffic
(G2C) Web-IVR-SMS |
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eTraffic Web handles all
users’ transactions through the web. User login to the website
and do all his activities, inquiring…etc.
eTraffic acts as the main interface between Ministry of Internal
Affairs / National information Center and the public through the
Internet.
eTraffic IVR System is a voice based solution that
provides informational and traffic services. Citizens can
inquire information about the organization, rules, services …etc.eTraffic
IVR handles all users’ transactions through the Telephone either
In Bound or Out Bound.
eTraffic SMS System is a messaging based solution that
provides informational and traffic services through Short
Messaging Service (SMS). |
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eTourism
(G2C) Web-IVR-SMS |
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eTourism provides Information and
Services about the country and the ministry of tourism to
attract more tourists and to better serve the tourism Industry
through the Web, Short Messaging Service (SMS) and through IVR
(Interactive Voice Response). |
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eEmbassy
(G2C) Web-IVR-SMS |
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eEmbassy enables Citizens to know
any information, rules and conditions for any services offered
by the embassy using the web, phone (IVR) or Short Messaging
Service (SMS) using their mobiles. Citizens can order any visa
services for both immigration and non immigration visas; they
can also arrange visa interview appointment without any human
interaction..
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Sample
Education & Training Solutions |
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eLearning
(B2C) Web-SMS-IVR |
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eLearning Portal is a
multi-channel solution that provides Informational services for
all parties involved in the educational/Training system using
the latest technologies of the Internet, mobile and voice
channel. |
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eSchool
(B2C)
Web-SMS-IVR |
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eSchool offers many services that
cover most school fields using all of the electronic channels
(Internet, SMS (Short Messaging Service) & IVR (Inernal Voice
Response. eSchool giveS special services for parents to
monitoring their children online, parents can watch their
children online by the use of web cam installed in the school,
they can also view their children grades in different courses
and they can see their children attendance and schedules. |
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eCollege
(B2C) Web-SMS-IVR |
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eCollege is an electronic solution
that provides College and educational services for the students,
parents, teacher, college admin using all the electronic
channels like the internet, SMS (Short Messaging Service) and
IVR (Phone Technology). All services of the college can be
available to the students and others through these channels for
“information” like schedules, Exam dates, exam results,
events…etc or “administration” like attendance, subscription…etc
together with all the other services the college can offer. |
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eTraining
Center (B2C) Web-SMS-IVR |
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eTraining Center is an electronic
solution that provides Informational services for Training
Center Services & Activities through the Internet, Phone, or
mobile using SMS (Short Messaging Service).The eTraining center
contains an e-Catalog that list all Courses and their details
including information attributes. The catalog allows the
categorization of the Courses in categories and sub categories
as required. Alerts of new courses, new dates, deadlines,
together with many other examples can also be made using SMS
alerts. |
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eLibrary
(B2C) Web-SMS-IVR |
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eLibrary is a multi-channel
solution that offers the management of electronic media assets
such as office documents, Acrobat documents, Videos … etc.
Customers can browse the library by its categories and also has
the facility to search, advanced search by category,
download…etc.
Inquiries and search can be done through several channels
including web, SMS and IVR
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Sample Telco
Media Solutions |
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eBSEG
eTelco
(B2C) SMS - IVR |
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eTelco provides a portal for
Online Business Care Services for Telco existing and prospect
customers..Telcos are by definition new economy players; they
need to leverage this positioning by enhancing their service
level; introducing new delivery channels and reducing client’s
churn rate eTelco provides them with:
- Comprehensive coverage of Telco Services
- Integrated Multi-Channel Solution (WEB, SMS, W@P)
- Faster Bill Collection Cycle
- Virtual Sales Store
- 24 Hour Availability
- Lower Cost of Operations
- Direct Channel with Customers
- Direct Personalized Marketing (using multi-channel delivery)
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mChat
(B2C) SMS |
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mChat is an SMS based Application
offered for operators worldwide in order to provide
entertainment for their users via a mobile community Chat and
other entertainment related services that would generate a
series of interactions with the system and other users designed
to create a unique experience for the user.
In brief, mCHAT is a community based service that allows
operator subscribers to chat together with current and new
friends, through SMS (Short messages). |
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eVote
(B2C) SMS - IVR |
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eBSEG eVote System is a solution
for managing multi-channel Voting system though different
channels such as SMS, Web, WAP, IVR, eMail, and ICQ. The
solution is used by organizations to enable it to launch public
votes over supported messaging system. |
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eVAS
(Value Added Services) - (B2C) Web-SMS-IVR |
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eBSEG eVAS (Value Added Services)
provides several mobile entertainment services where users can
easily use these services to receive ring tones, logos, videos,
pictures…etc . These services are managed by eBSEG eMessaging
System which is a powerful platform that provides multi channel
messaging services. eVAS also contains mobile gaming which is
managed with an additional mGaming platform that facilitates the
implementation of new games easily.
• Services & Features:
- Ringtones/Logos Delivery by SMS
- Mono/Polyphonic support
- MMS support
- Screen Pictures
- Videos
- MP3s
- Jokes
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Sample Real
Estate Investment & Marketing
Solutions |
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eReal
Estate(B2C) Web-SMS-IVR |
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Real Estate Marketing System (RES)
is an electronic solution that provides Real Estate
Informational services using all of the electronic channels
(Internet-SMS-IVR (Interactive Voice Response).
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Sample
e-Commerce Solutions |
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eCatalog
(B2C – B2B) Web |
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eCatalog Solution (e-CS) is a
solution that provides electronic Catalog Products.
eCatalog is used by customers to browse through the products
list through a simple screen user interface. The eCatalog
contains a list of all products and their details including
multimedia attributes of a product specifically a Small Picture
of the product and a Large Picture of it. |
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eShop
(B2C – B2B) Web |
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eShop Solution is an Internet
based solution that provides a complete ecommerce solution
online using the latest technologies of Internet. eShop solution
also contains an eCatalog that contains a list of all products
and their details |
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eProcurement
(B2B) Web-SMS-IVR |
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eProcurement is a user-friendly,
B2B Internet-based purchasing system that offers electronic
purchase order processing and enhanced administrative functions
to both buyers and suppliers, resulting in operational
efficiencies and potential cost savings.
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Sample
Marketing Solutions |
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eMarketing
(B2C) Web-SMS-IVR |
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eMarketing System is a solution
for managing multi-channel marketing for organizations such as
marketing over SMS , email, ICQ … etc. eMarketing is used to
push marketing messages to a database of mobile number, emails …
etc. eMarketing provides companies with the ability to send
marketing messages for certain or target sector of customers as
customers less or more than 20 years old, only Egyptian
customers…etc. eMarketing main advantage is that it reaches the
customers anywhere, anytime without involving the customer in
any special setup or condition. |
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eCall
Center (B2C) IVR |
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Call Center Solution is a CTI
(Computer Telephony Integration) software program designed to
automate the process of making and receiving telephone calls.
Integrating your ERP/databases/Back End and phone system can
dramatically increase the efficiency, productivity, and revenue
potential of your contact center activities. |
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eCampaign
(B2C) Web-SMS-IVR |
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eCampaign is a Multi-Channel
solution that provides promotional, marketing and campaign
services for registered companies.
eCampaign makes use of several messaging channels including
email, SMS, Outbound IVR being the most common messaging
channels used on the Internet in the current period..
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Sample
Health Care Solutions |
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eHospital
(B2C) Web-SMS-IVR |
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eHospital offers reservation to
the hospital's specialized clinics. eHospital is also a
multichannel solution and can be implemented through all of the
electronic channels (SMS, IVR, Wap…etc). |
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ePharmacy
(B2C-B2B) Web-SMS-IVR |
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ePharmacy Portal is an Internet
based solution that provides marketing and Informational
services for pharmacies using the latest technology of the
internet. ePharmacy provides customers with a catalog or list of
all medicine available with categories as by company or by type
(tablets…etc). Customer can search for certain drug easily by
specifying its name or its productive company and drug type.
ePharmacy gives the ability to customers to order a specific
drug and pay online using one of the supported payment methods
(credit Card, Cash on Delivery, Cash Collect…etc).
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Sample Automotive
Solutions |
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eCars
(B2C)
Web-SMS-IVR |
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eCars SMS is a solution that
provides customers with Cars Informational and notification
services via the internet, mobile (through SMS) or normal
telephone (through Interactive Voice Response “IVR”).
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Sample
Shipping and Logistics Solutions |
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eShipping
Solution (B2C – B2B) Web-SMS-IVR |
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eShipping Portal is an Internet
based solution that provides Cargo shipping informational and
other services using the latest internet technology. eShipping
is multi-channel solution that all integrates by the mean of
eBSEG eMiddleware that provides Interim Server functionality in
terms of brining together new channels and systems to interact
with legacy systems in a smooth, secure and efficient manner.
eShipping supported Channels are SMS, WAP, IVR.
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Sample
Installments Solutions |
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eTakseet
(B2C) Web |
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eTakseet Portal is an Internet
based solution that provides Takseet Informational and services
using the latest technologies of the Internet. eTakseet allows
customers to view Takseet payment facilities available for a
certain product.
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Sample Press
Solutions |
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eMagazine
(B2C) Web |
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eMagazine is a system for
publishing magazines on the web, allowing for searching,
archives, adding new sections, and new articles.
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Sample
Hospitality Solutions |
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eHospitality
(B2C) Web-SMS-IVR |
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eHospitality sets all services in
the hotel computerized which give the guest a comfortable stay.
eHospitality uses all available channels of communication like
SMS, WAP, IVR and email that can help in providing hospitality
services.
eHospitality provides intranet and internet services. Intranet
services means services offered inside the hotel where there is
a computer or Set top box in each room, this is the direct
interaction between the guest and the hotel stuff. Hotel web
portal provides customer with services over internet.This system
allows guests through the Net TV Surfer (device that connects to
any TV to access the internet)/ Notebooks to access internal
Hotel services.
eHospitality is also multichannel and can be implemented through
all of the electronic channels (SMS, IVR, Wap…etc).
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Sample
Administration Solutions |
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eArchive
(B2C) Web |
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eArchive Portal is an Internet
based solution that provides archiving services for registered
customers. Customer can browse periodic publications, conference
papers and books by data, title, publication date, author…etc. |
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eAttendance
(B2E)
Web |
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eBSEG Time & Attendance System
(TAS) is a comprehensive, integrated time and attendance system
for mid-sized companies ranging from 25 to 5,000 employees.
With eBSEG TAS, traditional time cards are gone. Employees begin
work by swiping their badges through a time recorder. eBSEG TAS
collects these punch times and calculates employee hours.It also
produces reports and charts that track labor expenditure by
employee and department. |
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eIntranets
(B2B-B2E) Web |
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eIntranet is an Intranet based
solution that provides Information and Services for Other
Company Employees Inter or Intra Branch, it also provides
Internal Services and information.
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Sample Technology
Solutions |
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eBSEG
eMessaging |
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A platform for
delivering
electronic Messaging Solutions |
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eBSEG
eBanner |
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An advanced web banner-advertising
engine that supports advanced real-time reporting options for
both the site and the advertiser |
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eBSEG
eFlow |
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A web based
workflow engine used to process workflow processes system wide. |
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